Towong Shire

Coronavirus / COVID-19

Following an incredible effort by regional communities, from midnight Tuesday 27 October 2020 Victoria is in Third Step restrictions.

As people begin to travel more freely in Regional Victoria, remember to continue to wear your mask and play it safe. Full details available at dhhs.vic.gov.au/coronavirus.
 
If you suspect you may have COVID-19, please call the dedicated COVID-19 Hotline on¬†1800 675 398¬†‚Äď open 24¬†hours, 7¬†days. Please keep Triple Zero (000) for emergencies only.

How we are Responding

  • April 10 2020: Mayor David Wortmann provides an update on how Council is responding to Coronavirus - read it¬†here.
  • We are enacting elements of our Business Continuity Plan and Pandemic Plan¬†to identify and implement appropriate measures to support staff and the community.
  • We are monitoring daily Health Alerts issued by State and Federal Governments and promoting DHHS Victoria¬†as the primary source of information and health updates.
  • Our Senior Management Team is meeting daily to assess state and federal communications and directives, progress actions and determine communication requirements.
  • We are liaising with other local government agencies including the MAV, neighbouring Councils, and DHHS.

Council Staff

  • We are asking any employees who can work from home to do so.
  • We are working through flexible working options with our staff while we continue to deliver essential services.

Council Offices - Tallangatta and Corryong

  • Our Customer Service Centres¬†are now open - please remember to wear your mask and maintain your distance.
  • Contact Council Offices by phone on¬†1300 365 222 or email info@towong.vic.gov.au.

Upper Murray Recovery Hub - Corryong

  • The Upper Murray Recovery Hub in Corryong¬†is now open - please remember to wear your mask and maintain your distance.
  • Contact the Recovery Hub by phone on 1800 518 222 or email recovery@towong.vic.gov.au.

Visitor Information Centre - Corryong

  • The Corryong Visitor Information Centre is now open - please remember to wear your mask and maintain your distance.
  • The Centre can be contacted by phone on¬†1300 365 222 or email¬†vic@towong.vic.gov.au.

Kindergartens

  • Tallangatta, Bellbridge and Corryong Kindergartens remain in operation with appropriate protocols in place in line with the¬†latest requirements and advice.¬†
  • If you think a child, student or staff member may have the coronavirus please call the Department of Health and Human Services (DHHS) to discuss further actions on 1300 651 160. Please keep Triple Zero (000) for emergencies only.
  • Corryong Supported Playgroup and New Mum's Group continues to connect through Zoom wherever possible.

Landfills, Transfer Stations and Waste Collection

  • Our Transfer Stations remain open and operational as normal with social distancing practices in place. Review operating hours¬†here.
  • Hard and green waste collections have resumed. The 2020 program is available here.
  • Kerbside waste collection continues to operate as normal.

Libraries and Library Activities

  • Tallangatta Library and Corryong Elyne Mitchell Library are now open with regular operating hours.
  • Click, Call and Collect services continue to operate.
  • Public computers and Wi-Fi is also available, with restrictions in place to keep public computers¬†COVID safe.

Long Day Care

  • Long Day Care Centres remain in operation with appropriate protocols in place in line with the¬†latest requirements and advice.¬†
  • If you think a child, student or staff member may have the coronavirus please call the Department of Health and Human Services (DHHS) to discuss further actions on 1300 651 160. Please keep Triple Zero (000) for emergencies only.

Maternal and Child Health Nurses

  • As an essential service, Maternal and Child Health Nurses continue to operate however social distancing will be in place and practices such as phone or video appointments will be implemented wherever possible.¬†Additional cleaning will also be implemented between clients.
  • Contact your Maternal or Child Health Nurse directly to find out more.

Parks and Skate Parks

  • Public playgrounds, outdoor gyms and skateparks are¬†now open.

Swimming Pools

Parks and Gardens Maintenance

  • Parks and Gardens Maintenance has continued with social distancing practices in place. Key areas will be prioritised including the Triangles in Tallangatta and Attree Park, Corryong.

Public Toilets

  • Public toilets remain open and will continue to be cleaned regularly.

Ranger Services

  • Ranger Services will continue to operate as normal. Contact Council on (02) 6071 5100 or email¬†info@towong.vic.gov.au to report any incidences requiring Ranger support.

Road Maintenance and Inspections

  • Road Maintenance and Inspections continue, as will any customer requests.¬†

Sharps Container Collection/Disposal

  • Please call¬†Council on 6071 5100 and we will organise a time for you to drop off your full container and collect an empty one.

COVID-19 Hardship Policy

  • We know that these are difficult times for everyone and the impact on the economic wellbeing of our communities will be significant.
  • The COVID-19 Hardship Policy introduced by Council at the April meeting, will help ease the pressure for those facing financial hardship by providing greater flexibility through payment plans or deferment, without interest being applied.
  • Please contact our Property and Rates team on¬†1300 365 222 to discuss an option that works¬†for you.

Financial Support

  • The Australian Government is acting decisively in the national interest to support households and businesses and address the significant economic consequences of the Coronavirus. For details visit¬†https://treasury.gov.au/coronavirus

Mental Health Support 

Following the traumatic situation of the bushfires and now combined with Coronavirus, it is normal to feel scared, overwhelmed, anxious and confused. Anyone directly or indirectly affected by the fires can have these feelings. If these feelings are affecting you, it is important that you seek help. It has been shown that early treatment of these symptoms can effectively help to reduce the risk of future mental health issues.

Some wonderful advice and resources can be found through the following websites:

Support is also available over the phone, including:

  • Bushfire Counselling | 1300 514 811
  • Corryong Health | 02 6076 3200
  • Lifeline Bushfire Helpline | 13 43 57¬†
  • MensLine Australia | 1300 789 978
  • Beyond Blue | 1300 224 636

Support for Businesses

  • Businesses across the state can quickly access the latest information on COVID-19 by calling the¬†Business Victoria hotline on 13 22 15.¬†The hotline provides the latest advice on how to keep workplaces and employees safe, as well as the latest requirements on events and indoor gatherings.¬†
  • In addition to calling the Business Victoria hotline, business operators can also find information at¬†business.vic.gov.au.

Related Information

UPPER MURRAY COMMUNITY RECOVERY NEWSLETTER - APRIL 6 (PDF 601 KB)

UPPER MURRAY COMMUNITY RECOVERY NEWSLETTER - APRIL 13 (PDF 885 KB)

UPPER MURRAY COMMUNITY RECOVERY NEWSLETTER - APRIL 20 (PDF 852 KB)

Last updated: 17 November 2020