Towong Shire

Coronavirus / COVID-19

Coronavirus / COVID-19

UPDATE: CORONAVIRUS

We know this is the last thing our community needs, however we ask that you consider the needs of our most vulnerable residents at this time by following the latest advice to help limit the spread of COVID-19 (Coronavirus). You can find the most reliable and current information at www.dhhs.vic.gov.au/coronavirus

The safety of the community and our employees is our top priority. We are continuously monitoring developments and the latest advice from State and Federal Health Departments and will continue to update you regarding any changes to Council services. We ask for your understanding where changes occur quickly in response to the latest advice.

Following the latest announcement regarding the closure of non-essential services, Council has implemented a number of changes to help keep our staff and the community safe.

We are working on ways to further evolve our services and will keep you updated.

Coronavirus Hotline

  • If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline 1800 675 398 – open 24 hours, 7 days. Please keep Triple Zero (000) for emergencies only.

Council Offices

  • Council Offices in Tallangatta and Corryong are no longer accepting walk-in visits. Services are continuing to be provided through phone and email.
  • Staff and services can continue to be reached on
    • Telephone (02) 6071 5100 (Mon - Fri 8.30am - 5pm)
    • Email info@towong.vic.gov.au

Disabled Parking Permits

  • Renewing? Call Council on 6071 5100 to arrange for your permit to be renewed and mailed to you.

  • Applying for a new permit? Call Council on 6071 5100 and we will organise to get an application form to you for completion. Completed forms can be returned by mail.

Events and Public Gatherings

  • From 5pm on 18 March, the Victorian Government has banned indoor public gatherings of more than 100 people.
  • As a result, Council will be cancelling or rescheduling any events of this size, along with reviewing any events that are non-essential. 

Financial Support

The Australian Government is acting decisively in the national interest to support households and businesses and address the significant economic consequences of the Coronavirus. The Government’s $320 Billion economic response targets the following three areas. For details visit https://treasury.gov.au/coronavirus

1. Support Individuals and Households

  • JobKeeper payment for households 
  • Income support for individuals 
  • Payments to support households 
  • Temporary early release of superannuation 
  • Temporarily reducing superannuation minimum drawdown rates 
  • Reducing social security deeming rates

2. Support for Businesses

  • JobKeeper payment 
  • Boosting cash flow for employers 
  • Temporary relief for financially distressed businesses 
  • Increasing the instant asset write-off
  • Backing business investment
  • Supporting apprentices and trainees

3. Supporting the Flow of Credit 

Victorian Government Business Support

Kindergartens

  • Tallangatta and Bellbridge Kindergartens remain in operation with appropriate protocols in place in line with the latest requirements and advice
  • Due to staff availability at this stage Corryong Kindergarten will not open this week. We will continue to provide updates if the situation changes.  
  • If you think a child, student or staff member may have the coronavirus please call the Department of Health and Human Services (DHHS) to discuss further actions on 1300 651 160. Please keep Triple Zero (000) for emergencies only.

Landfills, Transfer Stations and Waste Collection

  • Our Transfer Stations remain open and operational as normal with social distancing practices in place. Review operating hours here.
  • Waste collection continues to operate as normal.

Libraries and Library Activities

  • Corryong and Tallangatta Libraries are now closed. The loan period for any borrowed books will automatically be extended. 
  • Staff and services can continue to be reached on
  • Library Activities including story time and school holiday programs have now been cancelled.
  • Story Time in Kindergartens was due to recommence next term however will now be pushed back further. 

Long Day Care

  • Long Day Care Centres remain in operation with appropriate protocols in place in line with the latest requirements and advice
  • If you think a child, student or staff member may have the coronavirus please call the Department of Health and Human Services (DHHS) to discuss further actions on 1300 651 160. Please keep Triple Zero (000) for emergencies only.

Maternal and Child Health Nurses

  • As an essential service, Maternal and Child Health Nurses continue to operate however social distancing will be in place and practices such as phone or video appointments will be implemented wherever possible. Additional cleaning will also be implemented between clients.
  • Contact your Maternal or Child Health Nurse directly to find out more.

Parks and Skate Parks

  • Following the latest Government advice, playgrounds and skate parks across Towong Shire will be closed from March 30. We'll keep you updated on expected re-open dates.

Parks and Gardens Maintenance

  • Parks and Gardens Maintenance will continue with social distancing practices in place. Key areas will be prioritised including the Triangles in Tallangatta and Attree Park, Corryong.

Public Toilets

  • Public toilets remain open and will continue to be cleaned regularly.

Ranger Services

  • Ranger Services will continue to operate as normal. Contact Council on (02) 6071 5100 or email info@towong.vic.gov.au to report any incidences requiring Ranger support.

Recovery – the Upper Murray Recovery Hub

  • To help minimise the risk of the virus spreading, from Thursday 26th March the Upper Murray Recovery Hub will no longer be open to visitors. As we adjust to a new way of working, we will be reviewing and evolving the way Recovery Services are provided.
  • Recovery staff and services can continue to be reached by telephone and email.
  • Scheduled Community Recovery meetings have been postponed. Further updates will follow.

Road Maintenance and Inspections

  • Road Maintenance and Inspections will continue, as will any customer requests. Please understand that work will be prioritised and any non-urgent requests may be delayed.

Sharps Container Collection/Disposal

  • Please call Council on 6071 5100 and we will organise a time for you to drop off your full container and collect an empty one.

Support for Businesses

  • Businesses across the state can quickly access the latest information on COVID-19 by calling the Business Victoria hotline on 13 22 15.
  • The hotline provides the latest advice on how to keep workplaces and employees safe, as well as the latest requirements on events and indoor gatherings. 
  • The pandemic is creating new challenges for business that have already experienced signficiant downturn in light of the recent bushfires. On March 21 the Victorian Government announced a $1.7 billion economic survival and jobs package to support small to medium Victorian businesses with payments commencing in the coming weeks for eligble business. Details of the announcement here.
  • In addition to calling the Business Victoria hotline, business operators can also find information at business.vic.gov.au.

Swimming Pool

  • Following that latest Government advice around non-essential services, the Corryong Pool will close from Monday 23rd March for the remainder of the season.
  • We understand this change has occurred quickly in light of the latest advice and we thank you for your understanding.

Tallangatta Neighbourhood House and Youth Programs

  • Tallangatta Neighbourhood House programming will close from Midday Monday 23rd March.
  • Youth programs and events will also be cancelled from this time onwards.

Visitor Information Centre - Corryong

  • From Midday Monday 23rd March as a non-essential service, the Corryong Visitor Information Centre will no longer be open to the public for in-person visits.
  • Staff will continue to provide information over the phone during business hours onCorryong Information Centre: (02) 6076 2277 or email vic@towong.vic.gov.au

Waste - Bulk Periodic Hard Waste and Green Waste Collection

  • Planned green waste and hard waste collection across Towong Shire will now be postponed until it can be completed safely. When safe to resume the collection, residents will be updated here on the website and through local newspapers.
  • Please note, this does not include kerbside waste collection which continues to operate as normal.

How we are Responding

  • We are enacting elements of our Business Continuity Plan and Pandemic Plan to identify and implement appropriate measures to support staff and the community.
  • We are monitoring daily Health Alerts issued by State and Federal Governments and promoting DHHS Victoria as the primary source of information and health updates.
  • Our Senior Management Team is meeting daily to assess state and federal communications and directives, progress actions and determine communication requirements.
  • We are liaising with other local government agencies including the MAV, neighbouring Councils, and DHHS.

Council Staff

  • We are asking any employees who have recently been overseas or have been in contact with someone who has coronavirus to self-isolate for 14 days.
  • All employees have been asked to practice social distancing, helping to flatten the curve of coronavirus and protect our most vulnerable community members.
  • All employees have been reminded to practice good hygiene by covering coughs and sneezes, washing their hands thoroughly with soap and water, and using alcohol-based hand sanitiser.
  • We are working through flexible working options with our staff while we continue to deliver essential services.

Related Information

Last updated: 01 April 2020